Disability Support Services in Dallas, Oregon
In-home attendant care and disability support in Polk County's county seat.
Where Care Meets Community — North Star Oregon Guides the Way
Dallas has been the Polk County seat since 1852, and with a population of roughly 18,000, it's the largest city in the county. Located 15 miles west of Salem along Highway 22, Dallas has a historic downtown that earned a place on the National Register of Historic Places in 2024 — with buildings dating from 1870 to 1955. It's a community that takes its roots seriously. North Star Oregon provides in-home attendant care to individuals with intellectual and developmental disabilities here, bringing professional I/DD support directly to families in Dallas and the surrounding area.
Because Dallas is the county seat, the Polk County Behavioral Health Developmental Disabilities office is right here in town — at 182 SW Academy Street, Suite 350 (503-831-5969). This is the local CDDP, the starting point for eligibility determinations and service coordination. If you're a Dallas resident applying for I/DD services for the first time, the intake process begins at this office. If you already have a case manager, North Star Oregon coordinates directly with the Polk County team to deliver attendant care under your existing service plan.
Dallas families also benefit from the county-level resource network headquartered in town, including the Polk County Resource Center (503-623-8429), Polk Community Development Corporation, and proximity to county behavioral health services. Being in the county seat means shorter drives for paperwork, meetings, and appointments — a genuine advantage over smaller Polk County communities.
The County Seat Advantage
Dallas sits at the center of Polk County's service infrastructure. County offices, the CDDP, and key nonprofit partners are all based here. North Star Oregon leverages that proximity — when service plans need updating, when case managers need to coordinate, when paperwork needs signatures, our staff and our clients' families aren't driving to a different city to get things done. That efficiency translates into better, more responsive care.
Our services are authorized through Oregon's K-Plan and the Office of Developmental Disabilities Services (ODDS). We serve individuals across the spectrum of attendant care needs, from a few hours a week of community access support to comprehensive daily assistance.
Built on Trust, Not Turnover
Dallas is big enough to have its own identity but small enough that reputation matters. North Star Oregon's approach is built on consistency: the same trained, background-checked support worker showing up on schedule, getting to know the individual they serve, and staying with them over time. We don't over-promise staffing and under-deliver. If we commit to a schedule, we keep it.
In-home attendant care is the primary service North Star Oregon provides in Dallas. For individuals with I/DD living in the county seat, this means one-on-one support in your own home — help with personal care, daily living tasks, skill building, and community access. Dallas has the infrastructure to support a good quality of life — a walkable downtown, parks, a public library, local shops — and our attendant care workers help individuals take full advantage of it.
Whether it's assistance getting to appointments at the West Valley Hospital in Dallas, shopping downtown, attending community events, or building independent living skills at home, our attendant care is designed around the individual's actual life. Dallas residents often tell us they appreciate not having to drive to Salem for everything, and our service model reinforces that — keeping care local whenever possible.
What attendant care in Dallas includes:
- Personal care and daily living assistance
- Skill building for independent living
- Community access — downtown, parks, local errands
- Assistance with medical and service appointments
- Consistent, familiar support from trained staff
Attendant care is funded through Oregon's K-Plan. Contact Polk County DD Services at 503-831-5969 or reach out to North Star Oregon directly.
North Star Oregon does not operate a Day Support Activities (DSA) location in Dallas. In-home attendant care is the primary service available locally. For individuals interested in group-based DSA programming, our nearest location is in Salem, about 15 miles east via Highway 22. We also operate DSA programs in Albany, Corvallis, Eugene, Springfield, and Tangent.
Dallas's proximity to Salem makes accessing DSA realistic for individuals who want to combine in-home attendant care with group programming. If DSA is part of your service plan, our team can help coordinate.
Polk County Disability Resources
Key resources for individuals and families navigating disability services in Dallas and Polk County:
- Polk County Behavioral Health — Developmental Disabilities Services — The local CDDP, located right in Dallas. 182 SW Academy Street, Suite 350, Dallas, OR 97338. Phone: 503-831-5969. Email: mcgarvie.bethany@co.polk.or.us for eligibility inquiries.
- Partnerships in Community Living (PCL) — Non-profit providing residential and community-based support for people with I/DD in Polk County. Website: pclpartnership.org
- Polk Community Development Corporation (Polk CDC) — Affordable and supportive housing for disabled individuals, seniors, and working families in Polk County. Based in Dallas. Phone: 503-831-3173. Website: polkcdc.org
- Polk County Resource Center — Dallas — Emergency financial assistance, employment help, housing referrals, and other social services. Phone: 503-623-8429.
- Mid-Valley 211 — Free guidance connecting people to nonprofit and public services in the mid-Willamette Valley. Dial 211 or visit 211info.org.

About North Star Oregon
North Star Oregon has served Polk County since our early days, and Dallas — as the county seat — is central to how we coordinate services across the county. Our relationship with the Polk County DD office is direct and ongoing.
For Dallas families, that means less friction, faster communication, and a provider that understands how the local system works. We're not figuring it out as we go — we've been here.
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